Many times drama can be eliminated once everyone is clear on their responsibilities and how they will be held accountable. When a family busiuness developes its governance structure, it provides the structure to ensure that people are hired based on competency and not their last name. Governance creates alignment around the direction of the business, as well as the framework for consistent and transparent communication.

Another tool for curbing drama is a good succession plan. Developing one and implemented it well before the actual transition is a very good practice. This gives an owner time to develop the successor and ensure they continue to earn the respect of their peers, while not let their heads get too big.

Sometimes there is deep dysfunction in the family business (for example addiction and mental illness) that goes beyond our capabilities. If this type of situation exists, we will help you find the appropriate resources to help the individual and the family.

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